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Technical FAQs

We provide various relevant technical information to help you to use this site properly.
01. CFPCM Modules
 
02. Registration Process
 
03. Downloads & Forms
 
04. Digital Learning Resources
 
05. Kampusonline has served
 
 
 
 
Technical FAQs
 
 
Q1. Occasionally I am not able to login to the website?
 
This could be due to a minor mistake such as keying in the wrong login Id or the password. Your login Id is pre-activated before we send it to you.
 
Q2. What is pop-up?
 
A pop-up is a small web browser window that appears on top of the website you are viewing. Pop-up windows often open as soon as you visit a website and are usually created by advertisers.
 
Q3. How do I turn Pop-up Blocker on or off?
 
Pop-up Blocker is turned on in Internet Explorer by default. To turn it off or to turn it on, please follow the simple steps mentioned below :
 

To turn Pop-up Blocker on or off

  • Open Internet Explorer by clicking the Start button, and then clicking Internet Explorer.
  • Click the Tools button, and then click Pop-up Blocker.

OR

Do one of the following:

  • To turn off Pop-up Blocker, click Turn Off Pop-up Blocker.
  • To turn on Pop-up Blocker, click Turn On Pop-up Blocker.
 
Q4. What are cookies used for?
 
Websites use cookies to offer a personalized experience to users and to gather information about website use. Many websites also use cookies to store information that provides a consistent experience between sections of the site, such as a shopping cart or customized pages. With a trusted website, cookies can enrich your experience by allowing the site to learn your preferences or allowing you to skip having to sign in every time you go to the website. However, some cookies, such as those saved by banner ads, might put your privacy at risk by tracking sites you visit.
 
Q5. Can I block cookies?
 
Yes, you can block or allow cookies on all websites or you can choose which websites' cookies are allowed.
 
Steps to Block Cookies
 
  • Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer
  • Click the Tools button, and then click Internet Options.(Figure-1)
 
Figure 1
 
  • Click the Privacy tab
 
Figure 2
  • Click on Advance button (Figure 3)
 
Figure 3
 
  • Select Block (First Party/Third Party Cookies)
 
Note:-Blocking cookies might prevent some web pages from displaying correctly.
 
Q6. What is First Party & Third Party Cookies?
 

First-party cookies are cookies that are associated with the host domain. Third-party cookies are cookies from any other domain. For example, suppose that you visit www.example1.com by typing the URL in the address bar, and sample.example1.com, www.example2.com, and www.example1.net have banner ads on this page. If these sites all set cookies, the cookies from www.example1.com and sample.example1.com are in a first-party context, and the cookies from www.example2.com and www.example1.net are in a third-party context.

 

NOTE: Aside from the Internet Explorer 5.5 Advanced Security Privacy Beta (Version 5.50.4308.2900), Internet Explorer 3.x, Internet Explorer 4.x, and Internet Explorer 5, 5.01, and 5.5 do not distinguish between first-party and third-party cookies.

 
Q7. How do I delete cookies?
 
To delete cookies follow the following steps
 
  • Open Internet Explorer
  • Click the Tools button, and then click Internet Options(Figure 4)
 
Figure 4
 
  • Select the General tab
  • Click Delete Cookies, and then select OK
  • Click on OK
Note:-Deleting all cookies might cause some web pages to work incorrectly
 
Q8. Why do I need to activate controls on web pages I visit?
 

Microsoft has made changes to the way that Internet Explorer handles some content in web pages. When Internet Explorer encounters a page with ActiveX controls, you might be required to approve (activate) those controls before they can be used.

When your mouse hovers over the control, a note will appear asking you to click the note to activate the control. Sometimes the control will display a dialog box before the page displays. As soon as you click OK, the page will load normally.

After you activate the control, it will work as expected. You will have to activate the control every time you refresh the browser or revisit that website.

 
Q9. Which is the best display for your monitor?
 
Check your screen resolution, which helps to determine the clarity of on-screen images and objects. It is a good practice to set monitors to the native resolution—the resolution a monitor was designed to display best, based on its size. The monitor manufacturer or reseller should be able to provide the native resolution. If you cannot get this information, you can try setting the monitor to the highest available resolution, which is usually the native resolution. See Change screen resolution.
 
Monitors can technically support lower resolutions than their native resolution, but the image might be small, centered on the screen, and edged with black; or the image will look stretched.
 
Change screen resolution
 

Screen resolution refers to the clarity of the text and images on your screen. At higher resolutions, items appear sharper. They also appear smaller, so more items fit on the screen. At lower resolutions, fewer items fit on the screen, but they are larger and easier to see. At very low resolutions, however, images might have jagged edges.

For example, 640 × 480 is a lower screen resolution, and 1600 × 1200 is a higher one. CRT monitors generally display a resolution of 800 × 600 or 1024 × 768. LCD monitors can better support the higher resolutions. Whether you can increase your screen resolution depends on the size and capability of your monitor and the type of video card you have.
 
Resolution based on monitor size(To get best Display)
 

Monitor size

Recommended resolution

15-inch monitor

1024 × 768

17- to 19-inch monitor

1280 × 1024

20-inch and larger monitor

1600 × 1200

 
Steps to Change screen Resolution
 
  • Open Display setting by clicking right button on the empty place of Desktop
  • Click on Properties option (Dialog box will appear as Figure:-4)
 
Figure 5
  • Under Screen Resolution, move the slider to the resolution you want, and then click Apply
     
    Q10.  What are the minimum requirements for the KNI Learning Management System (LMS)?
     
    Learner Workstation
Browser – Microsoft Internet Explorer 6.0, Fire Fox 1.5
Player – Window Media Player 9.0
Internet Speed: Minimum 128 KBPS
Operating System - Microsoft® Windows Vista®; Windows® XP Professional, Home Edition; Windows 2000; Windows 2003 Server
Processor – Intel® Pentium® III or equivalent processor
Memory - 128MB of RAM (256MB recommended for complex forms or large documents)
Best Screen resolution – 1024x768
Interactive – Flash players & Plug-in
Graphics - 64 MB video memory, Direct X
Sound – Audio compatible sound Card
Below are the additional Requirements for WEB-ENAR
Audio Requirements –
• Sound card installed
• A half-duplex sound card is required to enable a user to listen to an audio meeting that is broadcast by the same time Broadcast Services
Microphone and speakers –
• High-quality microphones are recommended. Avoid microphones with on and off switches unless they are of high quality
• A headset that contains a boom microphone performs best
• If a desktop microphone is used, a unidirectional dynamic microphone that uses batteries is preferred
Video requirements –
• Video card installed
• Recommended video display color setting is 16-bit color
• The setting must be higher than 256 colors
     
   
   

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